Our
Services
Water Damage & Specialty Restoration · New Jersey & Staten Island, New York
Five emergency restoration services backed by IICRC S500 and S520 standards, lead estimator IICRC #9099033, direct insurance billing, and a 90-minute response guarantee across our 7-county New Jersey footprint and all 12 Staten Island ZIP codes. No subcontracting, no surcharges, no surprises. Every truck is a Zoom Dry truck. Trusted since 1997.
Five Restoration Services
One Standard of Work
Zoom Dry handles five categories of emergency restoration work across our service footprint: water damage restoration, flooded basement cleanup, mold remediation (New Jersey only), sewage backup cleanup, and emergency water removal. Each is its own discipline with its own protocols, but the same operating principles apply to every job we accept.
We answer every call live, 24 hours a day, 365 days a year. A licensed and insured technician arrives within 90 minutes anywhere in our 7-county New Jersey footprint or any of the 12 Staten Island ZIP codes. We work to IICRC S500 (the consensus industry standard for water damage restoration, currently 5th Edition 2021) and IICRC S520 (mold remediation, 3rd Edition 2015). We document every job to Xactimate-aligned standards so insurance carriers have no defensible reason to deny coverage.
We do not subcontract. The truck that arrives at your property is a Zoom Dry Restoration truck with our IICRC-certified technicians inside. Lead estimator Allan Tarkatchev holds IICRC certification #9099033. We have been operating in this footprint since 1997, which means we have already worked through Sandy, Ida, the 2024 Northeast freeze events, and several thousand individual residential and commercial losses across both states.
Pick the Service
That Matches Your Loss
Not sure which category fits your situation? Call our dispatcher. We diagnose over the phone in two minutes and send the right truck.
Water Damage Restoration
Burst pipes, appliance failures, water heater ruptures, storm-driven intrusion. Category 1 sanitary through Category 3 grossly contaminated water. Full structural drying with calibrated moisture meters and psychrometric documentation every 24 hours.
Water Damage Restoration Details →Flooded Basement Cleanup
Sump pump failures, foundation seepage, sewer backups, hurricane surge. Water extraction, contents recovery, structural drying, and full documentation for the carrier. Category 3 contamination protocols when the source is groundwater or sewage.
Flooded Basement Cleanup Details →Mold Remediation
IICRC S520 mold remediation across all 7 New Jersey counties we serve. Containment, HEPA negative air, structural removal, and clearance testing. New Jersey Department of Banking and Insurance Bulletin 03-24 sets the carrier coverage framework: $10,000 baseline, $25,000 and $50,000 buy-up options.
Mold Remediation in New Jersey Details →Sewage Backup Cleanup
Category 3 grossly contaminated water under IICRC S500. Full containment before any demolition. Hospital-grade biocide treatment. All porous materials within the flood line removed: drywall, carpet, padding, insulation. The right protocol on day one prevents a six-figure mold remediation later.
Sewage Backup Cleanup Details →Emergency Water Removal
Truck-mounted extraction for active water emergencies. We pull standing water out of homes and commercial spaces faster than any portable unit can. First call to wet vacuum on site within 90 minutes. Used as a standalone service for active flooding or as the first phase of full restoration.
Emergency Water Removal Details →From Your Call to
Carrier Settlement
Five steps. Same flow on every job, regardless of service category.
Intake
Live dispatcher answers your call, takes the situation, gives immediate guidance, dispatches a truck.
Arrival
90 minutes from call to driveway. Our truck, our IICRC-certified technicians. No subcontractors.
Assessment
Moisture mapping, water category determination per IICRC S500, written scope of work with photographs.
Mitigation
Extraction, demolition where required, structural drying, antimicrobial application, content recovery.
Documentation
Xactimate-aligned estimate, daily psychrometric logs, before-and-after photos, direct billing to the carrier.
Why Carriers Pay
What We Bill
Insurance carriers do not pay because we ask nicely. They pay because our documentation aligns with the same industry standards their adjusters use to evaluate claims.
IICRC S500
Water Damage Restoration, 5th Edition (2021). Defines water categories, classes of damage, and protocols for safe and effective drying. The consensus industry standard.
IICRC S520
Mold Remediation, 3rd Edition (2015). Containment, HEPA negative air pressure, structural removal protocols, and clearance criteria. Voluntary standard in New Jersey since the state has no mold license law.
OSHA Particulate
Federal occupational guidelines for airborne particulate during demolition. Drives our air scrubber deployment on Category 2 and Category 3 losses in occupied dwellings.
NJDOBI Bulletin 03-24
New Jersey Department of Banking and Insurance carrier coverage framework for mold property damage. $10,000 baseline aggregate, with $25,000 and $50,000 buy-up options carriers must offer.
Xactimate Documentation
Same software your carrier uses internally. Our scope-of-work, line items, unit pricing, and supplements all align with the New Jersey and New York price lists adjusters reference.
Lead Estimator Certification
Allan Tarkatchev, IICRC certification #9099033. Twenty-plus years estimating water and mold losses across both states. Handles every scope-of-work that goes to a carrier.
Every Neighborhood in Staten Island.
All of Northern & Central New Jersey.
90-minute response to every location. No surcharge for nights, weekends, or holidays.
Staten Island, New York
All 5 regions — ZIP codes 10301–10314
New Jersey
7 counties — Northern, Central & Shore New Jersey
Union County
Middlesex County
Hudson County
Essex County
Bergen County
Somerset & Morris
Monmouth County
Before You Pick a Service
What Most Homeowners Want to Know
Pick a service. Call now.
A real dispatcher will pick up. A real technician will be on your driveway within 90 minutes. Free same-day inspection on every job. Direct insurance billing.